Refund Policy

1. Scope

This policy applies to paid subscriptions bought through Paddle, our Merchant of Record.

2. Refund window: first payment only

You may request a full refund of your first payment for a paid plan within 14 days of that payment.

This window applies only to the first payment of a subscription.

3. What is not refundable

• Renewal payments made after your first payment, whether monthly or annual, are not refundable.
• Unused time in a billing period after you cancel is not refunded on a pro-rata basis. The Service stays active until the end of the period you already paid for.

To avoid a renewal charge, cancel the renewal before the renewal date.

4. Free trial

A free trial has no charge. You can cancel before the trial ends so that no payment is taken.

5. How to request a refund

Write to [email protected] from the account email address, with your invoice or order reference, and state that you want a refund under this policy.

Refunds are issued by Paddle to the original payment method. The time for funds to appear depends on your bank or card issuer.

6. Chargebacks

Please contact us before you file a chargeback with your bank, so that we can resolve the issue directly.

7. Your statutory rights

Nothing in this policy affects rights you have under mandatory consumer protection law.